Business-First Technology Consulting

Business first. Technology second.

With over 15 years of hands-on Salesforce delivery behind us, every engagement begins with your people, your processes, and your objectives — we listen before we prescribe.

Sound familiar?

These are the conversations we have regularly with organisations across the UK. If any resonate, we should talk.

We invested in Marketing Cloud but our team still can’t run campaigns without raising a support ticket.

Marketing Cloud Health Check

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Our data sits across the CRM, spreadsheets, and legacy systems — and none of it joins up.

Data Readiness Assessment

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We can see how AI might benefit the business, but we’re not sure where to begin or whether our data is up to it.

Data Readiness Assessment

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Technology projects consistently overrun because nobody mapped the business process beforehand.

Our Approach

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We’ve outgrown our Salesforce setup and need to understand what’s still fit for purpose.

Sales Cloud Health Check

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Our approach

People & Process → Data & Diagnosis → Architecture & Action

Phase 1

Listen & Understand

We work alongside your teams — marketing, sales, operations, leadership — to understand what’s working, what isn’t, and what’s been tried before. No assumptions. No pre-built playbook.

Before we look at a single system, we take the time to understand the business through the eyes of the people who run it.
Phase 2

Audit & Diagnose

We translate business challenges into technical root causes. Data architecture audits, platform health checks, and process mapping give us a clear and honest picture of what needs attention.

Our role is to close the gap between what your business needs and what your technology is actually delivering.
Phase 3

Architect & Deliver

We design solutions that fit your organisation — not the other way round. Then we implement with full knowledge transfer so your team can own it from day one.

A good solution is one your organisation can own, operate, and build on.

Two ways we work with you

Salesforce Services

Realise the value of your Salesforce investment

  • Marketing Cloud Health Check from £8,000
  • Sales Cloud Health Check from £3,500
  • Retainers from £2,000/mo

All prices +VAT

AI & Data Consulting

Prepare your data for AI

  • Data Readiness Assessment from £5,000
  • AI Advisory from £3,000/mo
  • Cross-sector: public, consumer goods, media, technology

All prices +VAT

Years of working alongside businesses

JourneyForce was founded on over fifteen years of Salesforce architecture experience. Most technology projects fall short not because of the technology itself, but because no one took the time to understand the people and processes behind it. That understanding shapes everything we do.

15+ years as a Salesforce architect across public sector, consumer goods, media, travel, and technology

Data at the core — every engagement begins with understanding your data landscape and architecture

Certified Salesforce Administrator, App Builder, and Marketing Cloud specialist — hands-on delivery, not just advice

Senior consultant from day one — the person you meet is the person who does the work, start to finish

What people say

From colleagues and clients across our project history.

Able to take complex and challenging business requirements and translate them into a solution architecture that satisfied advanced reliability and resiliency requirements. His mentoring mindset provided tremendous value to the whole team — approachable and knowledgeable, enabling open and honest communication.

Timo Salomäki

Chief Architect, Microsoft

An exceptional solutioneer, bringing together a wealth of experience across core Salesforce clouds, as well as thought-leadership and delivery expertise in the marketing cloud space. Puts the customer first and works tirelessly to support them.

Curtis Longland

Partner Success Director, Salesforce

Extremely professional with an impressive attention to detail. His knowledge of Salesforce and of project delivery makes him a great consultant. I highly recommend him if you'd like your Salesforce project to be a great success.

Eduardo Rotenberg

Consulting & Presales, Salesforce

Have a conversation with us

No pitch, no obligation — just a straightforward discussion about your challenges and whether we can help.